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Mahalo (Thank you) for buying 'Made in Maui, USA', hand crafted items from
Lilia Designs!
Because of your continued business, the women behind Lilia Designs are able to
earn an
income at home and
give to charitable causes around the world!
About our company Lilia Designs was invented
by a mom wanting to make green living simple and enjoyable and
economical! Our product line
includes original
clothing designs and cloth alternatives to disposable paper products, such as
re-usable cloth
diapers, wipes, bibs and swaddling blankets for babies, and re-usable cloth
menstrual pads and
contoured nursing pads for women.
Lilia Designs is dedicated to treading
lightly on the Earth
through our business practices. Our products are hand-crafted using only natural
fiber and organic
fabrics such as bamboo, hemp and organic cotton. Hand-dyed items are created
with non-toxic dyes.
No harsh chemicals or pollutants are used during the dying process. We take
great care to ensure
our supplies come from reputable sources and meet both our quality standards and
safety rules set
forth by the CPSIA. We will provide compliance certificates issued by our
suppliers upon request. Because our production is in small batches, and the
cost of compliance testing each product would put us out of business, we have
received permission to be exempted from final product testing, provided we meet
all
requirements set forth by the CPSIA.
Lilia Designs is a fair-trade company;
nothing is
factory-produced. Since our
beginning in 2003, we have remained 'Made in America'!
Our Policies Lilia Designs & Go With The Flo
products are
guaranteed against defects in craftmanship for 90 days. Each item is handcrafted
with care by
talented seamstresses and checked for defects prior to shipping. If there is a
defect with your
purchase within the 90 day time frame, send the item back and we will replace it
at no cost to you.
Due to the nature of products, refunds are only given upon our discretion and if
the items are
returned in the original unopened package within 15 days of receiving the item.
Shipping will not
be refunded. All international sales are FINAL. No exchanges, refunds, or credit
may be given for
International orders. We reserve the right to change these policies at any time
without
notice.
Payment Information:
We accept checks , money orders, and Paypal. If you plan to pay
using check or money order, please make a note of it in the comments box when you place
your order.
Please send payments made through Paypal to anna@gowiththeflopads.com.
Please use this address for mailing payments:
Lilia Designs
P.O. Box 854
Makawao, HI. 96768
Check and money order payments are expected to be received within 10 days of
placing your order and Paypal payments are due no more than 24 hours after your
order is placed. Items are not shipped until full payment has been received.
This means any payments by check or eCheck must have cleared and the funds are
posted to our account. Custom orders are not started until payment is received
and posted to our account.
Shipping Info
We ship every 48 hours. If you need expedited shipping, just ask! If your order will be delayed for some reason, we
will notify you of the expected ship date. If you are an International customer
, please be aware that we cannot always offer delivery confirmation or insurance
through USPS. You may choose whichever method of shipping you are most
comfortable with, and we will only charge you actual shipping costs. We follow
all customs regulations and will not claim your order as a gift.
We
welcome you to contact us at anna@liliadesigns.com with any questions about your order.
Sincerely,
Anna Hakes
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